Hints
Open the hints in order.
Did you take the gondola ride and read the gondolier's message?
How to find Mark?
What symbol indicated on the city map can also be found on an element of the game?
Did you have a close look at Saint Mark's flag?
Did you have a close look at the pink streamer? What element of the game can you "twist" it around?
All there is left to do is follow the itinerary coded by the pictograms table in Italian, starting from the church. If you haven't found the table, you should search the game elements more carefully!
Her street name is:
CERCHIERI.
Open the hints in order.
Did you read the gondolier's message?
If you take a closer look at the Love Lock agency's website, you should identify Mark.
Did you have a close look at the Venice flag, city of Saint Mark whose symbol is the lion?
On the flag, two Roman numerals are underlined.
Her street number is:
XV (15).
Open the hints in order.
Did you read the gondolier's message?
Use the 360° button of the video to find the number written on the gondola.
The apartment number is:
212
Open the hints in order.
You can read her first name in her eyes.
Did you have a close look at the Venice map on the flyer?
What element of the game can you associate with the pink dashed lines?
Her first name is:
ANABELLA
Open the hints in order.
Did you take the gondola ride and read the gondolier's message?
Use the 360° button of the video to find the image on the mask of the "man with the miter".
Did you click on the link that appeared after entering her street name and number? Then did you try to match the image found on the man's mask and the names in Italian on the doorbell?
Her last name is:
CASELLI-VIOLINO.
Open the hints in order.
Did you read the last part of the gondolier's message?